How do I create an account?

Upon checking out, you will be asked for your email and a chosen password. These will be your login details for the next time that you come to the site. We will also store your chosen delivery address for you to use at a later date.

I have forgotten my password. How do I request a new one?

On the login screen, beneath the password box, you should see a 'Forgotten Password?' button, which will take you to the forgotten password page which will guide you through how to reset your password.

The product I want is out of stock. When will it be back in stock?

We always try to stock the products you want. However, if the product that you want doesn't show or is out of stock, please contact our store and our staff will assist you with finding your product.

Do you offer a price match promise?

Please contact us in store to find out about our Price Match Promise.

Will I receive the exact model shown?

Images of the items shown on our website are for illustrative purposes only. We have made every effort to display all the item colours and features accurately. However we cannot guarantee that all the images displayed on your screen will accurately show the true colour of the item delivered to you. Please be aware that colours may differ between manufacturers. Whilst every effort has been made to ensure that item specifications are correct on our site, due to continual item development, specifications may change without notice. If you have any queries regarding a product specification or colour, please contact us or visit us in store.

Can I change my delivery address in my account?

To change your address, simply go onto 'My Account' and click onto 'Address'. On this screen, you are able to edit your delivery address and any other addresses you may need.